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| − | <div class="noautonum">__TOC__</div>
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| − | <big><big>Division A - Scope, Use of Standards, and Guarantee </big></big>
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| − | <hr>
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| − | <big><big><big><big><big>Part 3 - Guarantee</big></big></big></big></big>
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| − | ==={{hilite | Section 3.1. RoofStar Guarantee Program || 2020-July-3 }}===
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| − | ====3.1.1. Purpose of RoofStar Guarantee====
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| − | =====<big>3.1.1.1. Repair or Replacement Coverage for Materials and Workmanship</big>=====
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| − | <ol>
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| − | <li>The '''''RoofStar Guarantee Program''''' provides depreciation-free repair or replacement coverage for materials and workmanship, for five, ten or fifteen years (the Guarantee Period), up to the limits (Contract Value) stated on the Guarantee Certificate, to rectify leaks through new roofing or grade-level waterproofing system materials.
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| − | <li>Coverage is subject to the conditions and limitations stated on the Guarantee Certificate, and as provided below.
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| − | </li></ol>
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| − |
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| − | ====3.1.2. Framework of RoofStar Guarantee====
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| − | =====<big>3.1.2.1. Overview</big>=====
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| − | <ol>
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| − | <li>The reach of a RoofStar Guarantee is made possible through a rigorous Quality Assurance and Quality Control program for all roofing and grade-level waterproofing ''projects'' that (a) specify the Guarantee and (b) are constructed by RCABC contractor Members to meet the material and construction requirements of the Program. The '''''RoofStar Guarantee Program''''' is comprised of five principal requirements that make it successful and an internationally recognized model of how to control and ensure quality.
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| − | </li></ol>
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| − | <br>
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| − | <div style="width:300px;text-align: left;">
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| − | ::[[File:RoofStar with labels.jpg|300 px | link=http://rpm.rcabc.org/images/c/c8/RoofStar_with_labels.jpg]]
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| − | </div>
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| − |
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| − | =====<big>3.1.2.2. Independent Field Reviews</big>=====
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| − | <ol>
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| − | <li>Highly qualified, fully independent professional roof Observers who know and understand our '''''RoofStar Guarantee Standards''''' provide regular course-of-construction reviews to ensure each project is built with Accepted Materials, by qualified personnel, according to '''''RoofStar Guarantee Standards'''''.
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| − | <li>Observers review the performance of the ''project'' after the first two years, and again during subsequent years (applicable to the 10 and 15-Year Guarantees), and provide the Owner with reports that detail the ''project'' condition and identify maintenance or repair needs, so that Owners can look after their investments.
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| − | </li></ol>
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| − |
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| − | =====<big>3.1.2.3. Published Guarantee Standards</big>=====
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| − | <ol>
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| − | <li>Clear, objective, evidence-based standards guide the construction of a ''project'' guaranteed by the RCABC Guarantee Corp. (RGC).
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| − | <li>All Standards are published in the ''Roofing Practices Manual'', which also lists currently accepted materials that qualify for a '''''RoofStar Guarantee'''''.
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| − | </li></ol>
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| − |
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| − | =====<big>3.1.2.4. Technically Qualified Installers</big>=====
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| − | <ol>
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| − | <li>A RoofStar-guaranteed ''project'' (currently applicable to only ''roof waterproofing systems'', Architectural Sheet Metal roofs and ''grade-level waterproofing'') must be supervised and directed by Member employees who are recognized nationally with a Red Seal certificate for their expertise.
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| − | <li>RCABC policy dictates specific crew-size ratios, to ensure quality installation from beginning to end (Similar personnel requirements for other water-shedding roof guarantees are under development).
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| − | </li></ol>
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| − |
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| − | =====<big>3.1.2.5. Membership</big>=====
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| − | <ol>
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| − | <li>RCABC Member Contractors commit themselves to provide the best workmanship in the industry, and that commitment is underwritten by demonstrable financial stability, a history of excellence, COR certification (for the best safety on the job), ethical standards and performance bonds held by the RGC.
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| − | </li></ol>
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| − |
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| − | =====<big>3.1.2.6. Accepted Materials</big>=====
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| − | <ol>
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| − | <li>A RoofStar-guaranteed ''project'' is built with only pre-qualified, proven materials, and they are backed by Material Bonds collected from our manufacturing members (Ref. [[Scope_of_RPM_and_Standards#1.1.2.1. Liability Limited to RoofStar Guarantee | Div. A, Article 1.1.2.1.(4)]] concerning material acceptance).
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| − | <li>Only accepted materials are listed in the ''Manual''; materials that are not listed do not qualify for a '''''RoofStar Guarantee'''''.
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| − | </li></ol>
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| − |
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| − | ===Section 3.2. Coverage===
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| − | ====3.2.1. Terms and Limitations of Coverage====
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| − | =====<big>3.2.1.1. Guarantee Terms</big>=====
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| − | <ol>
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| − | <li>Many waterproofing and water-shedding systems qualify for a '''''RoofStar Guarantee''''', which is available for five (5), ten (10) or fifteen (15) year terms, for commercial, industrial, institutional, multi-family, stratified and residential ''projects''.
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| − | <li>Requirements for all guarantee terms are summarized in Part 1, subsection 1.1.2. of the ''roof system'' Standards, which can be found in [[Main Page | Division B]] of the RPM.
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| − | </li></ol>
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| − |
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| − | ====={{hilite | <big>3.2.1.2. Limitations and Exclusions of Guarantee</big> || 2020-July-3 }}=====
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| − |
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| − | <ol>
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| − | <li>Every '''''RoofStar Guarantee''''' is governed by the conditions and limitations on the Guarantee Certificate.
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| − | <li>Subject to the conditions and limitations on the Guarantee Certificate, a '''''RoofStar Guarantee''''' pays to repair leaks resulting from
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| − | <ol>
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| − | <li>a failure of new materials purchased, supplied, and installed by the ''Contractor'' and listed in Division C of the Roofing Practices Manual, inclusive of roof-related ''linear metal flashings'', or
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| − | <li>the improper or deficient installation of new materials.
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| − | </li></ol>
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| − | <li>Notwithstanding the specific causes of leaks named on the Guarantee Certificate, a '''''RoofStar Guarantee''''' <u>does not cover</u> leaks resulting from
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| − | <ol>
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| − | <li>improper design,
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| − | <li>overloading from ''overburden'', amenities, or equipment,
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| − | <li>wrinkling, buckling, or movement of a primary material,
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| − | <li>water entry from other building components (walls, skylights, etc.),
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| − | <li>the failure of a drain or flashing supplied or installed by anyone other than the ''Contractor'',
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| − | <li>neglected maintenance of the project,
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| − | <li>building air leakage, or the use or absence of air or vapour controls,
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| − | <li>modifications to the ''project'' made by anyone other than the ''Contractor'', or
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| − | <li>changes in building use or occupancy.
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| − | </li></ol>
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| − | <li>A '''''RoofStar Guarantee''''' will not cover or pay for
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| − | <ol>
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| − | <li>the quality, installation, or performance of the ''supporting deck'',
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| − | <li>drain leaders, which are not considered part of the ''roof system'',
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| − | <li>the costs to remove and reinstall irrigation or other services (including, without limitation, electrical and gas services),
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| − | <li>replacement (new for old) of any ''overburden'',
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| − | <li>damage or leaks caused by the roots of invasive plant species (i.e., certain varieties of bamboo or willow), regardless of measures taken to protect the membrane,
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| − | <li>a sacrificial third ply or a coating, used as a walkway or warning zone, which is not considered part of the ''roof system'',
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| − | <li>the cost to maintain the roof or its related systems,
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| − | <li>redistributing, relocating, or replacing ballast or any ''overburden'' displaced by wind, or
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| − | <li>thermal loss, howsoever caused.
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| − | </li></ol>
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| − | <li>To facilitate leak investigation and repairs, the '''''RoofStar Guarantee''''' will pay the ''Contractor'' for the removal and reinstallation of an ''overburden'' but only when the ''overburden'' was installed by the ''Contractor'', it is confined to a single, physically defined project areas (no maximum size), and the ''overburden'' conforms to the following limitations:
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| − | <ol>
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| − | <li>The ''overburden'' is an ''extensive vegetated roof system'' comprised of trays or other recognized modular methods and is less than 152.4 mm (6”) in depth, exclusive of the plants.
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| − | <li>The ''overburden'' is unitized (i.e., pavers on pedestals), where each unit does not exceed 1 M2 or 90 Kg (200 lb.).
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| − | <li>The ''overburden'' is loose gravel (including its associated drainage or protection material materials), and the gravel is less than 150 mm (6”) deep.
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| − | <li>The ''overburden'' is comprised of structures, furnishings, or planters, but only when they are easily detachable and removable, their detachment and removal does not require the services of a specialized trade (i.e., photovoltaic panels), and each item that must be removed is no heavier than 90 Kg (200 lb).
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| − | </li></ol>
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| − | <br>
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| − | <big>In addition to the foregoing limitations and exclusions, the following conditions apply to every ''project''.</big>
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| − |
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| − | <li>Only new materials are permitted in a roof covered by a '''''RoofStar Guarantee'''''; the reuse of existing materials on a ''project'', except as otherwise permitted in a Standard, may void a '''''RoofStar Guarantee'''''.
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| − | <li>All materials or products supplied by anyone other than an Associate Member of the RCABC, or which are installed by someone other than the ''Contractor'', will be excluded from coverage under the ''Guarantee'', and may void the ''Guarantee'' entirely.
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| − | <li>An Integrity Scan
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| − | <ol>
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| − | <li>must be performed by an RGC-recognized service provider listed in this ''Manual'',
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| − | <li>is required on all ''waterproofing systems'' when ''overburdens'', amenities, or equipment are or will be installed on the completed ''waterproofing system'' by anyone other than the ''Contractor'', to ensure the waterproofing is leak and damage-free,
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| − | <li>is required on all ''waterproofing systems'' when ''overburdens'', amenities, or equipment are or will be installed on the completed ''waterproofing system'' by the ''Contractor'', but only when
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| − | <ol>
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| − | <li>the total ''project'' area (footprint), inclusive of planters or other waterproofed features, exceeds 18.58 m2 (200 sf), and
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| − | <li>the ''overburdens'', amenities or equipment exceed 150 mm (6”) in depth, and
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| − | </li></ol>
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| − | <li>is not required when the ''Contractor'' installs ''overburden'', amenities, or equipment
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| − | <ol>
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| − | <li>equal to or less than 150 mm (6”) in depth.
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| − | <li>the total ''project'' area (footprint), inclusive of planters or other waterproofed features, is less than 18.58 m2 (200 sf), but the ''Contractor'' must nevertheless protect all membrane-covered surfaces (including walls and parapets) with RoofStar-accepted protection materials immediately after the membrane is installed.
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| − | </li></ol>
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| − | </li></ol>
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| − | <li>Electronic Leak Detection is
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| − | <ol>
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| − | <li>optional for ''waterproofing roof systems'', and
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| − | <li>required for grade-level waterproofing systems.
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| − | </li></ol>
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| − | <li>The '''''Guarantor''''' must be notified in writing of any modifications or repairs to the RoofStar-guaranteed project, and when modifications or repairs are made, they must be
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| − | <ol>
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| − | <li>made by a ''Contractor'', following the requirements in the Standard for the ''roof system'', and
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| − | <li>inspected by an RGC-accepted observer.
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| − | </li></ol>
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| − | <li>The building owner must ensure that the project and its components are properly maintained.
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| − | </li></ol>
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| − | {{strike| A '''''RoofStar Guarantee''''' is available for almost any roof design, provided its design and construction conforms to the requirements published in the RGC Standards. Nevertheless, there are limitations and conditions. They are listed on the '''''Guarantee''''' Certificate, and include (without limitation) the following (as they are applicable to the type of ''project''): || 2024-January-25 }}
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| − | {{strike| {{hilite | The '''''RoofStar Guarantee''''' covers leaks resulting from new materials purchased, supplied and installed by the ''Contractor''. All new materials incorporated into a ''Project'' intended to qualify for a '''''RoofStar Guarantee''''' must be expressly accepted by the RGC and listed in the '''''Roofing Practices Manual'''''. Accepted Materials include (without limitation)|| 2021-February-7 }} || 2024-January-25 }}
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| − | {{strike| {{hilite | ''Primary'' and ''Secondary Materials''|| 2021-February-7 }}. || 2024-January-25 }}
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| − | {{strike| {{hilite | penetration flashings and drains|| 2021-February-7 }}. || 2024-January-25 }}
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| − | {{strike| {{hilite | roof-related linear metal flashings|| 2021-February-7 }}. || 2024-January-25 }}
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| − | {{strike| {{hilite | All materials or products supplied by anyone other than an Associate Member of the RCABC, or which are installed by someone other than the ''Contractor'', will be excluded from coverage under the ''Guarantee'', and may void the ''Guarantee'' entirely || 2021-February-7 }}. || 2024-January-25 }}
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| − | {{strike| Notwithstanding the definition of a ''waterproofing system'' or ''water-shedding system'', the '''''RoofStar Guarantee''''' does not cover the quality, installation or performance of the ''supporting deck''.
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| − | The '''''RoofStar Guarantee''''' (subject to the limitations described herein or stated on the '''''Guarantee''''' certificate) is a guarantee against leaks only, caused only by a failure of new materials installed by the ''Contractor'', or resulting from the ''Contractor 's'' installation of new materials.
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| − | The term "new materials" includes ''Primary'' and ''Secondary Materials'', ''linear metal flashings'', and both penetration flashings and roof drains that have been expressly accepted for use on a ''project'' designed and constructed to qualify for a '''''RoofStar Guarantee'''''. Only materials listed in the Accepted Materials Division of the '''''Roofing Practices Manual''''' qualify for a '''''RoofStar Guarantee'''''. || 2024-January-25 }}
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| − | {{strike| {{hilite | The re-use of any existing material on a ''project'' may void the '''''Guarantee''''' || 2021-February-7 }}.
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| − | Notwithstanding the published requirements in any Standard, a '''''RoofStar Guarantee''''' <u>will not cover</u>
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| − | leaks resulting from
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| − | improper design.
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| − | overloading from ''overburden'', amenities, or equipment.
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| − | water entry from other building components (''walls'', skylights, etc.).
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| − | the failure of a drain or flashing supplied or installed by anyone other than the ''Contractor''.
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| − | neglected maintenance of the ''project''.
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| − | building air leakage, {{hilite | or the use or absence of air or vapour controls|| 2022-June-17 }}.
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| − | modifications to the ''project'' made by anyone other than the ''Contractor''.
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| − | changes in building use or occupancy.
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| − | drain leaders, which are not considered part of the ''roof system''.
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| − | the costs to remove and reinstall irrigation or other services (including, without limitation, electrical and gas services).
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| − | replacement (new for old) of any ''overburden''.
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| − | damage or leaks caused by the roots of invasive plant species (i.e., certain varieties of bamboo or willow), regardless of measures taken to protect the membrane.
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| − | a sacrificial third ply or a coating, used as a walkway or warning zone, which is not considered part of the ''roof system''. || 2024-January-25 }}
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| − | {{strike| An Integrity Scan
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| − | must be performed by an RGC-recognized service provider {{hilite | listed in this ''Manual''|| 2021-October-30 }}.
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| − | is required on all ''waterproofing systems'' when ''overburdens'', amenities, or equipment are or will be installed on the completed ''waterproofing system'' by anyone other than the ''Contractor'', to ensure the waterproofing is leak and damage-free,
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| − | is required on all ''waterproofing systems'' when ''overburdens'', amenities, or equipment are or will be installed on the completed ''waterproofing system'' by the ''Contractor'', but only when
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| − | {{hilite | the total ''project'' area (footprint), inclusive of planters or other waterproofed features, exceeds 18.58 m2 (200 sf), and || 2021-October-30 }}
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| − | the ''overburdens'', amenities or equipment exceed 150 mm (6”) in depth.
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| − | is not required when the ''Contractor'' installs overburden, amenities, or equipment
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| − | equal to or less than 150 mm (6”) in depth.
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| − | {{hilite | the total ''project'' area (footprint), inclusive of planters or other waterproofed features, is less than 18.58 m2 (200 sf), but the ''Contractor'' must nevertheless protect all membrane-covered surfaces (including walls and parapets) with RoofStar-accepted protection materials immediately after the membrane is installed|| 2021-October-30 }}.
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| − | See '''Figure 1.1''' for further reference.
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| − | '''Electronic Leak Detection''' is mandatory for grade-level ''Waterproofing Systems'', but optional for roof ''Waterproofing Systems''.
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| − | '''Pre-curbs and Concrete Features''':
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| − | When concrete ''walls'' or structures are constructed without a pre-curb, all concrete surfaces must be fully and continuously enveloped with the primary roof membrane.
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| − | While the application of non‐penetrating bonded tiling or other architectural finishes to the waterproofing membrane is acceptable for a '''''RoofStar Guarantee''''', and is subject to approval by the membrane manufacturer, the removal, reinstallation or replacement of any bonded finish, in order to investigate and repair leaks under the terms of the '''''Guarantee''''', is the responsibility of others.
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| − |
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| − | '''Modifications during the Guarantee Term''':
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| − |
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| − | The '''''Guarantor''''' must be notified in writing of any modifications or repairs to the RoofStar-guaranteed ''project''.
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| − | The Owner must ensure that any modification or repair work done on the ''project'' during the guarantee period is performed to '''''RoofStar Guarantee Standards''''' by a ''Contractor'', and is inspected by a RoofStar-accepted observation firm.
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| − |
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| − | '''Maintenance''': the building owner must ensure that the ''project'' and its components are properly maintained. Debris in drains, caulking on or around metal flashings, and wind scouring of gravel are considered maintenance issues.
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| − | '''Removal and Reinstallation of Overburdens''': in order to investigate and repair a leak, the '''''RoofStar Guarantee Program''''' must be allowed to remove ''overburdens'', to expose the membrane. The '''''RoofStar Guarantee''''' pays for the removal and reinstallation of <u>accessible ''overburdens'' only</u> (subject to the limits published below), when they are installed by the ''Contractor'', regardless of the ''project'' design. The cost to remove, care for and reinstall any ''overburden'' that exceeds these limits or conditions, which is ''inaccessible'', or which was supplied or installed by others, will be borne by the building owner.
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| − |
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| − | '''Maximum coverage area''': limited to one physically defined ''project'' area (no maximum size)
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| − | The '''''RoofStar Guarantee''''' pays for removal and reinstallation of accessible ''overburdens'' up to the following limits:
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| − |
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| − | ''Extensive vegetated roof systems'', provided they are comprised of trays or other recognized modular methods and are less than 150 mm (6”) in depth, exclusive of the plants.
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| − | other accessible coverings, provided they are unitized (for example, pavers on pedestals) and do not exceed 1 M<sup>2</sup> or 90 Kg (200 lb.) per unit.
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| − | gravel ballast and its associated drainage or protection material components, provided the ballast is less than 150 mm (6”) deep.
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| − | structures, furnishings or planters provided each item, or any single component of each item, is easily detachable, does not require a specialty trade, and is no heavier than 90 Kg (200 lb). || 2024-January-25 }}
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| − |
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| − | ====3.2.2. Quality Assurance====
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| − | =====<big>3.2.2.1. Overview</big>=====
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| − | <ol>
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| − | <li>''Project'' observations are required as part of the '''''RoofStar Guarantee Program''''', and these must be conducted by RoofStar-accepted independent Observers (not members of the RCABC) who are employed by RoofStar-accepted firms located and doing business in British Columbia. Each '''''RoofStar Guarantee''''' includes the following work performed by an independent Observer.
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| − | </li></ol>
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| − |
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| − | =====<big>3.2.2.2. Course of Construction Reviews</big>=====
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| − | <ol>
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| − | <li>Each '''''RoofStar Guarantee''''' includes the following work performed by an independent Observer
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| − | <ol>
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| − | <li>A First Observation that includes an evaluation of the supporting deck surface and its suitability under the '''''RoofStar Guarantee Standards''''' for the ''project''.
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| − | <li>Regular observations, on a daily basis when possible or as otherwise mandated by the RoofStar Fee Calculator, during the course of ''project'' construction. These observations provide third-party oversight to ensure that the design, materials and application practices conform to the '''''RoofStar Guarantee Standards''''' and RoofStar-accepted Materials.
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| − | <li>A Final Observation once the work has been completed by the ''Contractor''.
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| − | <li>Written reports that reflect observations and communication during the course of construction, inclusive of recommendations to the ''Contractor'' and to the '''''RoofStar Guarantee Program'''''.
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| − | <li>A Performance Review conducted at the 2-year anniversary of the ''project'' completion date, presented in writing jointly to the building ''owner'' and the '''''RoofStar Guarantee Program''''', and
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| − | <li>Subsequent Performance Reviews (for the '''10-year RoofStar Guarantee''' only), conducted at the 5-year and 8-year anniversaries of the ''project'' completion date, presented in writing jointly to the building ''owner'' and the '''''RoofStar Guarantee Program'''''.
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| − | </li></ol>
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| − | </li></ol>
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| − |
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| − | =====<big>3.2.2.3. Compliance and Performance Reviews</big>=====
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| − | <ol>
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| − | <li>Every '''''RoofStar Guarantee''''' is issued jointly by the member ''Contractor'' and the '''''RoofStar Guarantee Program''''' (RGC), once the ''project'' has been completed and any significant deficiencies have been addressed by the ''Contractor''.
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| − | <li>The Guarantee Period commences on the date of the Final Project Review, and expires on that anniversary five, ten or fifteen years hence, depending upon the Guarantee Period purchased by the ''owner''.
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| − | <li>During the first two years of the Guarantee Period, the ''Contractor'' is directly responsible for any claims.
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| − | <li>Once the two-year Performance Review has been completed, and any outstanding deficiencies have been satisfactorily rectified by the ''Contractor'', the '''''RoofStar Guarantee Program''''' assumes responsibility for the remainder of the Guarantee Period.
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| − | <li>Each ten-year (10) and fifteen-year (15) RoofStar Guarantee also includes independent Performance Reviews at specific intervals:
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| − | <ol>
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| − | <li>'''RoofStar 10-Year Guarantee''' - Performance Reviews at the five (5) and eight (8) year anniversaries of the Guarantee.
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| − | <li>'''RoofStar 15-Year Guarantee''' - Performance Reviews at the five (5) year, eight (8) year and twelve (12) year anniversaries of the '''''Guarantee'''''.
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| − | </li></ol>
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| − | <li>Performance Reviews are covered by the total cost of the '''''Guarantee'''''; reports from the ''project'' Observer provide ''owners'' with a detailed portrait of the ''project'', and recommendations for any outstanding maintenance.
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| − | </li></ol>
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| − |
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| − | =====<big>3.2.2.4. Claims</big>=====
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| − | <ol>
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| − | <li>Should a leak occur that necessitates a claim, the '''''RoofStar Guarantee Program''''' claims process is simple and responsive, to get repairs done quickly and efficiently, anywhere in British Columbia.
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| − | </li></ol>
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| − | <hr>
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| − | [[Main Page | <i class="fa fa-home fa"></i> Home]]
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| − | {{Tempate:RPM Page Footer with Copyright and Current Date}}
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